Privacy Policy

KODEX AI operates this website at www.kodex.ae. This notice covers visits to the public website, information you send through the discovery call form or by email, and related business conversations. A signed client agreement may contain additional terms for data processed in a client project.

The information depends on how you interact with us:

• Enquiries and calls: your name, email address, mobile number, preferred call date and time, and any details you choose to share in later correspondence.
• Business engagements: contact and project information needed to prepare a proposal, deliver agreed work, communicate and support a client relationship.
• Technical records: IP address, browser or device information, requested pages, timestamps and error or security logs that our hosting systems may record to operate and protect the site.
• Authorised team workspace: account details and activity records needed to sign in and manage business records, where that workspace is used.

We use information to respond to your request, arrange a call, assess a potential project, perform agreed services, maintain records, secure the website and workspace, and meet applicable legal obligations. We process information only where there is an appropriate basis under applicable law, such as your request or consent, a contract, or another permitted reason.

Submitting a discovery call request does not add you to an advertising mailing list. If we introduce optional marketing communications, we will provide the choices required by applicable law.

We share information only as needed with people working for KODEX AI and service providers that support hosting, email delivery, data storage, authentication and security. We may also disclose information when required by law or to protect legal rights. A client project may use additional providers described in its agreement or project documentation.

We do not sell personal information or publish the details submitted in the booking form.

Our website and communication tools may process or store information outside the United Arab Emirates. Where a transfer is subject to legal requirements, we take steps appropriate to those requirements and the nature of the information. We do not promise that every service provider stores data only in the UAE.

The public site stores a language preference in your browser's local storage. The restricted team workspace uses essential authentication cookies for signed-in users. The website does not currently include an advertising pixel or a Google Analytics script. A third-party font stylesheet may receive ordinary request information, such as your IP address, when it loads. Hosting and email providers may also process technical records needed to deliver their services.

You can clear local storage and control cookies in your browser. Blocking essential sign-in cookies may prevent access to the restricted workspace. If we introduce non-essential tracking, we will update this notice and provide any required choice.

We keep enquiry and business records for as long as reasonably needed to handle the request or engagement, maintain necessary business records, resolve disputes and comply with applicable law. The period depends on the relationship and record type. You can ask us about a particular record or request deletion, subject to lawful reasons to keep it.

We use reasonable technical and organisational safeguards, including encrypted website connections and restricted access to business systems. No internet service or storage method can be guaranteed completely secure. Please do not put passwords, API keys or highly sensitive personal information in the public booking form.

Depending on the law that applies, you may request access to information about you, correction, deletion, restriction of processing, transfer of your data where feasible, or withdrawal of consent where processing depends on consent. Some requests may be limited by legal obligations or other lawful grounds. Contact info@kodex.ae with your request; we may verify your identity before responding.

We may update this notice when our practices or legal requirements change. The date above shows the latest version. Material changes will be communicated in an appropriate way. Contact info@kodex.ae if you have questions.